• Book Now
  • Covid-19 Safety
  • Schedules
  • Fares
  • FAQ’s
  • Book Now
  • Covid-19 Safety
  • Schedules
  • Fares
  • FAQ’s
  • Bus Charters
  • Shipping & Freight

Know Before You Go

Safe Travels

Global Protocols & Stamp for the New Normal

WTTC alongside our Members, governments, health experts and other industry associations are working together to achieve effective recovery protocols by developing meaningful action plans that optimise sector-wide recovery efforts.

Part of our protocols include providing the public & private sectors with the insights & toolkits for interaction & implementation to ensure that people are and feel safe however WTTC, our members and the sector can not guarantee 100% safety. It is paramount to have common rules. Ultimately, we envision a future of travel which is safe, secure, seamless and provides an authentic and meaningful experience to the traveller across the journey; one which supports the livelihoods of millions and contributes to sustainable economic growth … Learn More

WTTC Safe Travels

COVID-19 Safety Guidelines

The health and safety of our passengers, staff and community continue to be our top priority as we begin to restart services. As such, the return of our operations will not be a “return to normal”. Along with increased cleaning procedures, we have implemented several new health and safety policies that reflect those approved by WorkSafe BC, Transport Canada, and the Provincial Health Authorities. We will continue to move cautiously forward as we navigate through this difficult time, keeping all those who have been affected close at heart and with gratitude towards all those who have been working tirelessly to help BC flatten the curve.

For more information, please see our full COVID Safety Plan.

What you need to know:

Vancouver Island Connector and Tofino Bus will be resuming a modified service starting Friday, July 17th, 2020.

For more information on schedule changes, please see our schedules page.

Booking Tickets

Currently, our bus depots remain closed. Tickets can be purchased on our website at www.viconnector.com. We will be accepting over the phone reservations starting Monday July 12th, 2020. Calls will be answered Monday – Friday 9am – 3pm. Reservations are required prior to boarding the bus.

PPE/Masks

As of Monday, August 24th, 2020, all passengers will be required to wear a face mask or face covering for the duration of their trip. All passengers are required to bring their own face mask or face covering and place it around their mouth and nose prior to boarding the bus. Wilson’s reserves the right to refuse passengers on-board if a face mask or face covering is not worn. For more information please review our face coverings communication

Adjusted Seating Capacity

To maintain an appropriate distance between our drivers and passengers on board, the first row of seats onboard the coach will be left empty. Further adjustments to seating capacities have been made in order to facilitate physical distancing on board when required (ie. Passenger is unable to wear a face mask or covering).

Food and Drink

Currently, we ask that all passengers refrain from bringing any food or beverage items on the bus. We reserve the right to ask that any passengers safely and appropriately dispose of their items before entering the bus.

Loading and Unloading

Upon arrival at each stop, please stay seated until instructed to exit the bus at each of our stops.

Washrooms

Unfortunately, at this time, washrooms onboard will not be in service. Customers who need to use the washroom must do so at one of our scheduled stops which are highlighted in yellow on our schedule.

Cancellation of Service

Vancouver Island Connector and Tofino Bus reserve the right to cancel any scheduled run due to low passenger counts. Should this occur, a full refund will be offered to any passengers that are affected.

COVID Screening Questions

Vancouver Island Connector and Tofino Bus reserve the right to screen passengers for symptoms of COVID-19 using a series of questions (see below for an example). Passengers will be denied boarding if they answer yes or refuse to answer any screening questions. Passengers who display symptoms will be refused transportation and referred to the provincial government self-assessment tool, consistent with Transport Canada COVID-19 travel restrictions.

  1. Do you have a fever and a cough?
  2. Do you have a fever and breathing difficulty?
  3. Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19?
  4. Are you the subject of a provincial/territorial or local public health order?

 

Kudos

See what our customers are saying

Relaxing the entire trip, and great service! Will stay with this company as future customers.

A great and reliable service for anyone interested in exploring our island! I've never had any issue while travelling with them. The drivers are friendly, informative and some even crack the occasional joke. The ride itself is beautifully scenic I'm never bored watching the nature pass by.

Friendly drivers and courteous employees in the stops.

About Us

Vancouver Island Connector has been in operation since 2015 providing daily scheduled services to the entire island from Victoria to Campbell River.

We strive to make our customers happy with their travel experience and ensure they feel safe, while knowing they can depend on our team of knowledgeable staff and drivers.

The VI Connector is proud to serve the community and be an integral part of daily commuting on the island.

Operated By

Safe Travels

© 2021 Wilson’s Group All rights reserved.  Privacy Policy | Terms and Conditions

Important Service Update

It is with great sadness that we have to announce Vancouver Island Connector & Tofino Bus will not resume service on February 12th and will remain suspended until further notice.

Due to COVID 19, work and travel restrictions, revenue on these routes has been down 95% since March 2020. While the Tofino Bus intercity bus service provides an essential service to 29 communities and 21 First Nations communities across Vancouver Island, as a privately owned company without any government subsidies, it depends on ticket sales to cover all costs.

This is an extremely difficult decision to make as we are very concerned about the safety of the people who rely on our service. Sadly, we have no other options We have asked for a one-year emergency COVID recovery contract from the Ministry of Transportation to cover operating costs for Tofino Bus and allow it to resume this essential service but have not been successful to date.

We know how important our services are to island First Nations and other communities and we also know the devastating effects the loss of a service like ours can have. While we continue to try to work with the Province to restore the service, we are asking the communities which Tofino Bus serves to contact their MLA and let them know the loss of this essential service matters.

We appreciate your continued support & apologize for the inconvenience this has caused to many communities.

Ways you can help!

We are asking for the help of our community to write a letter stating why the service is essential. You can send your letter to info@tofinobus.com and we will bring them to the attention of Minister Fleming, or you can sign our petition here https://www.change.org/SaveTofinoBus

X
Service has been suspended until further notice,