Safe Travels
Global Protocols & Stamp for the New Normal
WTTC alongside our Members, governments, health experts and other industry associations are working together to achieve effective recovery protocols by developing meaningful action plans that optimise sector-wide recovery efforts.
Part of our protocols include providing the public & private sectors with the insights & toolkits for interaction & implementation to ensure that people are and feel safe however WTTC, our members and the sector can not guarantee 100% safety. It is paramount to have common rules. Ultimately, we envision a future of travel which is safe, secure, seamless and provides an authentic and meaningful experience to the traveller across the journey; one which supports the livelihoods of millions and contributes to sustainable economic growth. Visit World Travel & Tourism Council
Booking Tickets
In person ticket purchase is available at our Victoria Bus Depot (721 Douglas Street) location only.
Reservations are required prior to boarding the bus. Cash payments to the driver upon pick‐up will no longer be accepted.
Face coverings
Face coverings are not required. Buses have returned to full seating capacity, and passengers may end up seated next to other passengers Everyone’s level of comfort and tolerance for risk will be different and some people may wish to wear a mask, while some may not. The Company requests that all passengers please be respectful of others’ personal space and continue to practice good hygiene, including frequent hand washing.
Food and Drink
Currently, we ask that all passengers refrain from bringing any food items on the bus. Bottled Drinks will be accepted as long as they are in containers that seal properly. We reserve the right to ask that any passengers safely and appropriately dispose of their food or drink items before entering the bus. Drugs and Alcohol are not permitted onboard he bus at any time. If you wish to transport alcohol, see our restricted baggage FAQ.
Loading and Unloading
Upon arrival at each stop, please stay seated until instructed to exit the bus at each of our stops.
Washrooms
For the summer 2024 season, Tofino Bus and the VI Connector will be using vehicles that feature onboard washrooms. Tofino Bus will do it’s best to ensure that each vehicle used on the service has an onboard washroom available, however in the event the bus needs to be switched out last minute due to circumstances such as mechanical failure, Tofino Bus cannot guarantee that a replacement vehicle will offer a washroom.
Cancellation of Service
Vancouver Island Connector and Tofino Bus reserve the right to cancel any scheduled run due to low passenger counts. Should this occur, a full refund will be offered to any passengers that are affected. The Company will give a minimum of 48 hours notice if the bus is cancelled due to lack of passengers.
Kudos
A great and reliable service for anyone interested in exploring our island! I've never had any issue while travelling with them. The drivers are friendly, informative and some even crack the occasional joke. The ride itself is beautifully scenic I'm never bored watching the nature pass by.
Friendly drivers and courteous employees in the stops.