May 13th, 2020

To Our Valued Partners,

Thank you for your continued patience as we navigate through these challenging times.

It is with difficulty that we have made the decision to suspend all operations for Vancouver Island Connector and Tofino Bus services until further notice with no
set startup date in place at this time.

We assure you that this is not a decision that we have made lightly and that we have every intention on restarting service, at a reduced level, as soon as possible.
Our team continues to work with our industry partners, community leaders and governments to form a re‐start and recovery plan. The safety of our passengers
and staff continue to be our top priority as we look to implement policies and procedures that align with the Health Authorities of BC and WorkSafe BC
guidelines.

We apologize for any inconvenience that this may cause and look forward to welcoming you onboard again soon.

Thank you,
Tofino Bus Services Inc. Management